UnitedHealth Says Chart Review Time Falls 33% With AI Usage
By PYMNTS
Source excerpt · PYMNTS
UnitedHealth Group is using artificial intelligence and streamlined digital tools to tackle rising consumer demand and long-standing operational bottlenecks across the healthcare ecosystem. Speaking during the company’s third-quarter earnings call Tuesday (Oct. 13), CEO Steve Hemsley stressed a company-wide effort to develop modern “agentic infrastructure” designed to care simpler, faster, and mor…