Nestlé Hands Its Overdue Invoices to SAP’s AI Agents
By PYMNTS
AI summary of the source article
Nestlé is deploying artificial intelligence agents within its new SAP finance system. The tools prioritize overdue invoices and instruct collections teams on their next actions.
Key facts
- Nestlé is using AI agents inside its new SAP finance system.
- The AI agents prioritize overdue invoices for collections teams.
- The system directs collectors on what actions to take next.
Source excerpt · PYMNTS
A company the size of Nestlé cannot chase every late invoice at once. Collections teams have limited time, so the order of the calls matters. Nestlé is turning to artificial intelligence agents inside its new SAP finance system to prioritize overdue invoices and tell collectors what to do next. Luca Dell’Orletta, Nestlé’s global head of […] The post Nestlé Hands Its Overdue Invoices to SAP’s AI Ag…