The Agentic Edge: Who Has It and How to Get It
By Karen Webster
Source excerpt · PYMNTS
Remember travel agents? Not the AI kind. The real people kind. For anyone under 30, here’s how it worked. You walked into a little storefront with a poster of a Caribbean island in the window and sat across the desk from someone with a phone wedged on one shoulder, typing into a green screen. It […] The post The Agentic Edge: Who Has It and How to Get It appeared first on PYMNTS.com .