Banks Narrow Fraud Technology Divide but Deliver Uneven Results
By PYMNTS
AI summary of the source article
Regional and community banks and credit unions are adopting behavioral analytics and artificial intelligence at levels approaching large banks. However, their financial results remain uneven.
Key facts
- Regional and community banks and credit unions report behavioral analytics and AI adoption nearing large bank levels.
- Financial results among these institutions remain uneven.
- September research titled 'Scams Get Personal: Why Banks Pay More to Fight Fraud' indicates rising behavioral analytics use.
Source excerpt · PYMNTS
Regional and community banks and credit unions surveyed by PYMNTS Intelligence now report behavioral analytics and artificial intelligence adoption approaching the levels seen with large banks, although their financial results remain uneven. The research underlying September’s “Scams Get Personal: Why Banks Pay More to Fight Fraud” shows behavioral analytics use among these institutions rising fro…