Banks Add AI Agents, Keep Their 40-Year-Old Cores

Source excerpt · PYMNTS

Banks keep their core systems because replacing them is costly and disruptive. Keeping them carries its own price. Employees work across fragmented applications, repeat manual steps and rely on expensive integrations. Fifty-two percent of financial institutions name legacy technology as an obstacle to real-time payments modernization, and 53% name manual-intensive internal processes, PYMNTS Intell…