Banks Draw Lines Around Customers’ AI Agents

Source excerpt · PYMNTS

Banks are beginning to consider how much access artificial intelligence (AI) agents should have to customers’ online banking accounts, as financial institutions weigh the potential of agentic AI against security and account-access concerns. In a recently released survey of 70 bankers, the Federal Reserve Bank of Dallas found that 11.4% said their institution or service […] The post Banks Draw Line…