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Feedzai Adds AI-Agent Detection as Banks Reassess Trust…

By Rick Steves

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AI summary of the source article

Feedzai has expanded its Digital Trust product to help banks detect AI agents accessing customer accounts. The tool combines device recognition, behavioral information, and shared risk signals to differentiate between authorized automation and malicious sessions.

Why it matters

The text states that "The launch addresses an emerging complication in digital banking: a session can use valid credentials while being operated by software, and detecting that automation does not by itself establish whether the customer authorised it."

Key facts

  • Feedzai expanded its Digital Trust product to help banks distinguish authorized AI agents from unwanted automated sessions.
  • The company reported 41% fewer SMS passcodes and 6,000 fewer unnecessary authentication challenges per million logins compared with competing technology.
  • Feedzai reported 44% more fraud detected using shared signals within the highest-risk 0.1% of sessions without increasing false positives.

Source excerpt · FinanceFeeds

Feedzai has expanded its Digital Trust product to help banks identify AI agents accessing customer accounts , combining device recognition, behavioural information and shared risk signals. The launch addresses an emerging complication in digital banking: a session can use valid credentials while being operated by software, and detecting that automation does not by itself establish whether the cust…