Raise Cuts Chargebacks 45% and Nearly Ends Manual Fraud Reviews
By PYMNTS
AI summary of the source article
Gift card exchange Raise cut its chargeback rate by 45%, from 0.53% to 0.29%, according to fraud platform Sardine. Raise also reduced orders requiring manual review from as much as 18% to 0.25%.
Key facts
- Raise decreased its chargeback rate by 45%, from 0.53% to 0.29%.
- Orders requiring manual fraud review dropped from as much as 18% to 0.25%.
- The metrics were reported by fraud platform Sardine in a customer case study.
Source excerpt · PYMNTS
Gift card exchange Raise cut its chargeback rate by 45%, from 0.53% to 0.29%, and reduced the share of orders needing manual review from as much as 18% to 0.25%, fraud platform Sardine said in a customer case study. Gift card marketplaces carry two costs that pull against each other. Fraudulent orders produce losses and […] The post Raise Cuts Chargebacks 45% and Nearly Ends Manual Fraud Reviews a…