Judge a premium service by the work it leaves with the…
By Dmitri Laush
Source excerpt · FinanceFeeds
Context that survives handovers, decisions that stay with the client, and why nobody should have to be their own switchboard. Dmitri Laush, CEO and Co-Founder of Perfect.Live I judge a premium service by how much work it leaves with the client. A confirmed booking is worth less if the client still has to chase the transfer, explain the family’s preferences again and find out who is responsible whe…