American Airlines Says Loyalty Program Drives Revenues and Margins
By PYMNTS
Source excerpt · PYMNTS
American Airlines’ loyalty program, AAdvantage, differentiates the company from its rivals and provides a competitive advantage, executives said Thursday (Oct. 22) during a third-quarter earnings call. “We said we’d lead in loyalty, and we are,” American Airlines CEO Robert Isom said during the call. “AAdvantage enrollments and spending on our co-branded credit cards are up […] The post American A…