AI Agents Are Going to Work at City Hall
By PYMNTS
Source excerpt · PYMNTS
Government services have always moved slowly. Long queues, paper forms and manual reviews define an experience most citizens dread. Tighter budgets and shrinking workforces are making that model harder to sustain. AI agents are arriving in the public sector not as a convenience but as a structural response to a workforce that can no longer […] The post AI Agents Are Going to Work at City Hall appe…