57% of Large Firms Report Bot or Agent Incidents or Losses

Source excerpt · PYMNTS

An identity check that stops a fraudster protects a business. One that blocks a legitimate customer costs it a sale. As automated agents handle more activity, enterprises have to establish who an agent represents and what it’s authorized to do, while keeping ordinary transactions moving. The PYMNTS Intelligence report, “How Enterprises Can Build a ‘Know […] The post 57% of Large Firms Report Bot o…