44% of Policyholders Say How They Pay Helps Decide Who Insures Them
By PYMNTS
Source excerpt · PYMNTS
The payment experience plays a role in how consumers choose a property or home insurer, not just how they pay once a policy is in place. The PYMNTS Intelligence playbook “The Service Commerce Performance Gap: Insurance Providers Playbook” found in October that 44% of policyholders said preferred payment options were a reason to choose a […] The post 44% of Policyholders Say How They Pay Helps Deci…